American Heart Association Healthcare Quality Improvement Consultant (2 year position) in New York, New York

Healthcare Quality Improvement Consultant (2 year position)

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Job Description

Join the American Heart Association and American Stroke Association and take your career on a Mission - to build healthier lives, free of cardiovascular diseases and stroke.

One of the many ways we promote healthier lives is by supporting healthcare professionals' quest for continuous quality improvement. Our suite of quality programs puts up-to-date treatment guidelines, tools and resources to work in hospitals and outpatient practices across the nation.

Join our Quality Improvement Team and help champion this effort!

In this role, the Healthcare Quality Improvement Consultant identifies, develops and manages relationships with hospitals, outpatient practices and other key stakeholders in using “ Get With The Guidelines ” to improve quality of care for heart disease and stroke patients. The Director serves as a consultant, business developer, educator and account manager in securing new relationships with hospitals and outpatient practices and deepening the engagement with current relationships in maximizing Get With The Guidelines in their organizations. The Director will also work with state health departments, EMS, quality improvement organizations, health plans and other agencies to ensure that our quality improvement initiatives are key priorities within their organizations.

This position is responsible for managing accounts throughout the 5 boroughs of NYC and Long Island and involves regular travel in the region.

This position is funded by a two-year grant. The two years starts from the date of hire. The candidate hired while have an opportunity to work on obtaining additional grant funding to extend the duration of the position.

Essential Job Duties:

Include, but not limited to: (a full job description will be provided if you are selected to interview for this position)

  • Implement our suite of Get With The Guidelines hospital-based quality improvement programs and our Mission: Lifeline System of Care program for heart attack patients within area hospitals and EMS agencies, and our Guideline Advantage outpatient program within area outpatient clinics;

  • Identify, cultivate and manage relationships with hospital accounts, and other key healthcare stakeholder activities with regards to quality improvement;

  • Work with clinical teams (Physicians, Nurses, Quality Improvement, EMS, etc.) on quality and process improvement initiatives, specifically with regards to heart disease and stroke;

  • Engage and educate the medical community with regards to our initiatives (lead regional Task Forces, conduct workshops, teleconferences, etc.);

  • Work with state health departments, quality improvement organizations, health plans and other agencies to ensure that our quality improvement initiatives are key priorities within their organizations; and

  • Build meaningful volunteer partnerships to advance the mission of the AHA.

Required Experience

Here are some of the preferred skills we are looking for:

To perform this job successfully, an individual must be able to perform each skill satisfactorily. The requirements listed below are representative of the knowledge, skills and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • 2+ years experience in public health or a related healthcare field

  • Strong results orientation and ability to prioritize efforts towards key results with the ability to multi-task

  • Experience in managing and building relationships to accomplish goals

  • Strengths in collaboration and customer account management

  • Experience with data analysis a plus (no experience with statistical software packages is needed (i.e. SAS or SPSS))

  • Ability to use Microsoft products, computer software, run reports and maintain accurate data

  • Able and willing to travel in required territory 30% of the time, with some overnight travel, and work outside standard hours as needed, including occasional evenings and weekends

  • Satisfactory background and reference checks upon offer of employment

Take a look at the experience we require:


Bachelor’s degree in healthcare or related field, Master’s preferred. College coursework combined with related experience may be substituted for a degree. Related experience may be substituted as follows: 1 ½ years experience equates to 1 full time year of higher education.

Attracting talented, committed employees means offering a competitive benefits package, ongoing professional development and training, and a diverse and inclusive environment in which to work and grow. And we do.

So, are you ready to work for the largest voluntary health organization dedicated to fighting heart disease, stroke and other cardiovascular diseases? Click on “New Resume” (or “Existing Resume” if you have previously applied to AHA positions) to submit your online application. Only those candidates deemed most qualified by the hiring manager will be contacted to interview.

Be sure to connect with us to see what it is like to work for the American Heart Association and why so many people #ExploreAHA and stay connected with what we do!

Job Location

New York, New York, United States

Position Type


Job Category: Health Quality

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