American Heart Association Development Coordinator in Burlingame, California
Are you ready to join an organization where you can make an extraordinary impact every day?
Imagine all Americans enjoying ideal cardiovascular health free of heart disease and stroke.At the American Heart Association and American Stroke Association, we get to work toward that goal every day.Is it easy?No.Is it worthwhile?Absolutely.
This is satisfying and challenging work that makes a real difference in people's lives.We are where you can achieve professional growth with personal fulfillment.We are where you can connect people to making a lifesaving impact.We are where you can partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare.The American Heart Association is where you can make an extraordinary impact.
This is a part-time position (4.5 hours Monday-Friday) and can be based in an AHA office within the Western States Affiliate.
Under general supervision, the Customer Strategies Development Coordinator is responsible for supporting campaign operations, data management and business processes for assigned divisions on a project basis. Ensures compliance with all policies, procedures, regulatory requirements and fiscal standards including the timeliness, accuracy and integrity of data in all CRM systems and security of donor and customer information.
Essential responsibilities include:
Manages customer and campaign information utilizing AHA systems (E1, Dynamics, Greater Giving, Luminate, etc.) accurately, timely and in full compliance with established AHA business standards and data guidelines.
Provides ad-hoc project-based support to ensure the effective, efficient operations of assigned divisions/teams and the Strategic Development Department.
Provides consistent, reliable customer service to all customers.
Supports the coordination and implementation of event logistics, including but not limited to detailed project management, customer service, administrative support, data management, website and email campaign management and volunteer and vendor management.
Provides on-site event support and coordination as assigned.Working with Division staff, participates in affiliate accounting procedures ensuring compliance with established financial procedures through ongoing internal audits of cash receipts, reconciliation, budget and expense reporting.
Manages recording and reporting of division income including processing LOAs.
Actively participates in and contributes to regular staff meetings, trainings and activities that support achievement of overall goals.
Proficiency in Microsoft Office (Word, Excel, Outlook)
Proficiency in Customer Relationship Management systems including data entry and reporting.
Experience with financial reporting and budgeting
Effective interpersonal and customer service skills with demonstrated ability to respond and meet a wide variety of requests in a professional, courteous manner.
Click on "Apply for this job online" to submit your online application or log back in if you are a returning applicant. Only those candidates deemed most qualified by the hiring manager will be contacted to interview.
At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.
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Job Family Group Fundraising/Direct Sales
Job Category Administrative/Clerical