American Heart Association Benefits Coordinator in Dallas, Texas
Are you ready to join an organization where you can make an extraordinary impact every day?
Imagine all Americans enjoying ideal cardiovascular health free of heart disease and stroke. At the American Heart Association and American Stroke Association, we get to work toward that goal every day. Is it easy? No. Is it worthwhile? Absolutely.
This is satisfying and challenging work that makes a real difference in people's lives. We are where you can achieve professional growth with personal fulfillment. We are where you can connect people to making a lifesaving impact. We are where you can partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare. The American Heart Association is where you can make an extraordinary impact.
The American Heart Association (AHA) has an excellent opportunity for a Benefits Coordinator position in our HR Shared Services Group located at our National Center office in Dallas, TX . The Benefits Coordinator is responsible for providing exceptional customer service when responding to and resolving benefits related questions from current and former employees.
Position hours alternate from 8:30am - 5:00pm and 9:30am - 6:00pm to support east and west coast employees
Position answers all phone calls and is the front line of HR related questions for the organization
Meets and exceeds performance and service level metrics for timeliness, accuracy, and customer service
Processes all non-automated benefit transactions in Workday HR management system, including leave of absences, employee life changes, time and attendance, etc. Ensures proper approvals are obtained, routes to payroll and other groups as applicable
Assists employees with benefit changes, payroll questions, performance appraisal questions, and employee policy inquiries
Resolves employee’s benefit issues, and performs any administrative tasks associated with the completion of the request
Maintains comprehensive knowledge of benefit programs, plans, policies, and processes as well as general payroll knowledge
Partners with HR shared services and Total Rewards leaders to create informative and engaging internal communications such as Sharepoint pages and weekly/monthly newsletter
Assists in content creation and upkeep of Shared Services Sharepoint site
Want to help get your resume to the top? Take a look at the experience we require:
High School Diploma or equivalent
Excellent presentation, verbal, and written communications skills
Must be comfortable speaking with employees at all levels of the organization. Position requires answering phones and heavy work in ticketing system
Minimum of two (2) years of related HR/Benefits experience (HIPPA experience a plus)
Knowledge of HR Information Systems (HRIS) and relevant applications is required
Microsoft Office Tools (Excel, PowerPoint, Word, Sharepoint), typing proficiency is required
Here are some of the preferred skills we are looking for:
Bachelor’s degree in a related field of study
General knowledge and understanding of human resources policies, procedures, and benefits
Experience in database reporting and query tools (Workday preferred)
Experience with intranet (Sharepoint)
At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.
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EOE/Protected Veterans/Persons with Disabilities
Posted Date 2 months ago (2/19/2021 10:09 AM)
Requisition ID 2018-3306
Job Family Group Business Operations
Job Category Human Resources
Location: Dallas, TX