American Heart Association - Veterans Jobs

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Job Information

American Heart Association Systems Engineer in Dallas, Texas


Now is the time to join us and make a difference. Be a relentless force for a world of longer, healthier lives. Here at the American Heart Association, you matter and so does your career.

We are hiring a Systems Security Engineer . This position is a System Engineer with an emphasis on security. Primarily responsible for the execution of team patch management processes, team vulnerability remediation efforts, environmental hardening (CIS/NIST), security application support, security audits, and certificate management. Also responsible for planning and development of long-range hardware and operating system strategy; business continuity procedures; disaster exercises; and information lifecycle management for data storage from creation through destruction. This includes on premise and AWS & Azure cloud environments. Secondary responsibilities include designing and coordinating server systems, storage, and data center environments including establishing standards, supervising and control procedures, as well as storage and data center infrastructure.

The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.

#TheAHALife is our company culture, our way of life, reflecting our diversity, equity & inclusion, our focus on work-life harmonization and our Guiding Values. Discover why you will Be Seen. Be Heard. Be Valued™ at the American Heart Association by following us on LinkedIn, Instagram, Facebook, Twitter, and at


  • Configures, coordinates, and supports the server hardware and Windows server operating system for enterprise applications, including terminal server installations.

  • Performs the primary server administration duties for the Association’s financial, human resource, and other assigned Windows Server application systems. Works closely with the application development staff for implementations, improvements, operations and support of these systems.

  • Participates in day-to-day data center & cloud operations, technical guidance, and support issue resolutions, including duty pager support throughout the workday, evenings, and weekends; in accordance with published Service Level Agreements

  • Coordinates closely with other staff in the Infrastructure and Applications Department to deliver a secure, reliable infrastructure environment. Primary support for team vulnerability remediation support.

  • Provides planning and support for business continuity and disaster exercises. Responsible for recovering from system outages and/or disasters.

  • Responsible for shared infrastructure capacity planning including but not limited to Storage, SAN and VMware technologies.

  • Actively manages and coordinates programs, processes, and procedures related to anti-virus protection and other activities related to the protection of Windows application servers from intentional or inadvertent access or destruction

  • Evaluates, recommends, coordinates testing for, and implements Windows Server, storage and Vmware systems patches that should be deployed to applications servers

  • Crafts technical environment and solutions for business partners long range planning


  • 5 years of meaningful work experience

  • Experience in providing IT support for multiple remote sites (including AWS & Azure) with proven customer service accomplishments

  • Experience in Windows server administration, data center management, patch assessment, and implementation of systems

  • Experience in configuring and supporting the use of an industry standard monitoring & application systems (i.e. – Active Directory, ADFS, Direct Access, Semperis, Commvault, Varonis, Solarwinds) application in a distributed active directory environment

  • Experience in accessing analyzing, benchmarking and reporting on systems management

  • Experience in structured project management

  • Storage Area Network planning and management (EMC preferred)

  • Unix server configuration, administration and support

  • Virtual server management (VMware)

  • Backup Storage & Storage administration and management (EMC & Azure preferred)

  • Experience with M365 E5 licensing with a focus on identity and access management

Preferred Experience:

  • Experience with general server infrastructure management

  • MCITP - Microsoft Certified IT Professional or equivalent experience

  • Experience with identity and access management (IAM)

Compensation & Benefits

The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.

  • Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.

  • Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.

  • Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.

  • Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.

  • Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.

  • Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.

The American Heart Association’s 2024 Goal: Every person deserves the opportunity for a full, healthy life. As champions for health equity, by 2024, the American Heart Association will advance cardiovascular health for all, including identifying and removing barriers to health care access and quality.

At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities. We're committed to ensuring our workforce, workplace culture and mission have a shared impact across a diverse set of backgrounds.

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EOE/Protected Veterans/Persons with Disabilities

#AHAIND2, #LI-Remote

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Location US-TX-Dallas

Posted Date 2 months ago (10/2/2023 11:09 AM)

Requisition ID 2023-11562

Job Category Information Technology

Position Type Full Time

Location: TX-Dallas