American Heart Association - Veterans Jobs

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American Heart Association Key Account Manager in Durham, North Carolina


Are you ready to join an organization where you can make an extraordinary impact every day?

Imagine all Americans enjoying ideal cardiovascular health free of heart disease and stroke. At the American Heart Association and American Stroke Association, we get to work toward that goal every day. Is it easy? No. Is it worthwhile? Absolutely.

This is satisfying and challenging work that makes a real difference in people's lives. We are where you can achieve professional growth with personal fulfillment. We are where you can connect people to making a lifesaving impact. We are where you can partner with individuals, schools, lawmakers, healthcare providers and others to ensure everyone has access to healthier lifestyle choices and proper healthcare. The American Heart Association is where you can make an extraordinary impact.


The American Heart Association has an excellent opportunity for a Key Account Manager located within our Southeast Region!

This position can be remote/home based within the Southeast territory states (LA, MS, AL, GA, FL, SC, NC, TN) or Puerto Rico but must live near a major airport.

The Key Account Manager supports and contributes to the overall revenue goal of the Health Care Business Solutions (HBS) – Emergency Cardiovascular Care (ECC) Field Operations team (approximately $94 million domestically) as part of meeting/exceeding his/her revenue goals. Responsibilities include maintaining and sustaining current customer growth within the assigned Top Tier Accounts as well as maintaining a current pipeline of opportunities; consulting and collaborating with AHA affiliate offices, and other department/teams within HBS and RQIP. The Key Account Manager also conducts annual business reviews on training with each assigned Training Center to ensure they are meeting our gold-standard approach to training. The team of Key Account Managers are responsible for 1) identification, management and revenue growth of corporations, government entities, university/college and public safety partners, and perhaps, specific healthcare institutions, in assigned horizontal and vertical markets; and 2) the account management of Training Centers and sites in their assigned territory, including an emphasis of quality training, and, 3) building out strategic account plans for each assigned Top Tier Account in consultation with affiliate and HBS partners. This account management is based on building a strong rapport and relationship with assigned accounts that will foster greater loyalty to American Heart Association through their consistent and high-level of customer service, consultative sales, and assistance to these assigned Training Centers.    

  • Sell/Market HBS training programs to approximately 100-150 existing assigned accounts and increase Instructor-led training eBooks, ecards, and eLearning growth in customer base. Establish a pipeline for continued growth in the territory

  • Prospect for new business in the Health and Safety Market via direct sales calls

  • Consults and collaborates with AHA affiliate offices outside partners and other departments/teams within HBS

  • Maintain primary data points in sales database via our Customer Relationship Management program

  • Manages individual Field Territory, including planning and time/territory management with a focus on product portfolio

Want to help get your resume to the top? Take a look at the experience we require:



  • Bachelor’s degree or equivalent work experience

  • Five (5) – Eight (8) years of relevant experience

  • Experience in sales, business development or marketing of products and programs to healthcare systems, government entities, school systems, public safety entities, etc.

  • Knowledge of AHA Emergency Cardiovascular Care Programs products, policies and procedures or similar program/products from external to the AHA

  • Computer experience with a proficiency in Microsoft Office or similar

  • Excellent presentation skills, including development of presentations

  • Skilled in written and oral communications. Knowledge of business English, spelling, grammar and punctuation

  • Advanced problem solving and use of negotiation, and consultative sales; ability to work in a collaborative work environment

  • Ability to travel up to 40% locally and within Southeast territory states with some overnight stay

Preferred Skills:

  • Some College

  • Microsoft Windows

  • Microsoft Dynamics

  • Microsoft Excel

  • Microsoft PPT

At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.

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EOE Minorities/Females/Protected Veterans/Persons with Disabilities

Location US-NC-Durham

Posted Date 3 weeks ago (5/3/2022 10:42 AM)

Requisition ID 2019-4824

Job Category Health Strategies

Position Type Full Time

Location: NC-Durham