American Heart Association Housing & Registration Manager in San Jose, California
Now is the time to join an organization that enables you to be a relentless force for a world of longer, healthier lives. Here at the American Heart Association, you matter and so does your career!
The American Heart Association has an excellent opportunity for a Manager - Registration and Housing .
The Registration and Housing Manger is responsible for coordinating registration and housing services for assigned scientific and corporate meetings and conferences. Responsible for management of registration and housing programs in collaboration with related service providers. Responsible for developing, presenting, and coordinating requests and assignments for registration and housing for the Association’s VIP attendees, exhibitors, staff and vendors.
The American Heart Association offers programs to help you maintain work/life satisfaction according to your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university as well as various other training and support mechanisms locally and through our National Center.
#TheAHALife is our company culture, our way of life, reflecting our diversity and inclusion, our focus on work-life satisfaction, and our Guiding Values - Check out this hashtag on Facebook, Instagram, and Twitter today!
Essential Job Duties:
Leads all aspects of advance registration and reservation processes and serves as liaison with vendors to provide a user-friendly process for registrants. Establishes timelines, processes and scopes of work for registration and housing programs for all assigned conferences.
Advises housing process and serves as liaison with housing vendor and hotels to ensure that all meeting attendees who require hotel rooms will be accommodated and served.
Assists with housing and registration vendor negotiations and management ensuring service level agreements are met.
Conducts site visits, at convention center and hotels as needed, with registration vendor and housing vendor to determine layout of on- site registration; manages on-site registration during the event.
Coordinates temporary personnel as needed for convention center to ensure adequate support for Association staff in all aspects of convention management.
Manage project timelines and deadline compliance, while effectively presenting project status and related information as the need arises. Establish positive relationships and communication with internal staff, volunteers, and vendors and anticipate needs and expectations of all.
Process and report on event attendance, revenue and related data. Identify and establish cost savings and revenue gains as appropriate and applicable.
Organizes and coordinates attendee shuffle transportation for Association conferences
Want to help get your resume to the top? Take a look at the experience we require:
Bachelor's Degree in Business, Hospitality, related area or equivalent related work experience
Four (4) years of experience coordinating and implementing conference registration, housing, and related services for large-scale meetings and conventions
Three (3) years of experience in meeting planning, conference administration or related area
Knowledge of convention registration, housing and travel arrangements
Ability to manage project time and workload efficiently
Strong organizational skills needed for multiple meetings management
Excellent oral and written communications
Compensation & Benefits
The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.
Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs, based on the type of position.
Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
The American Heart Association’s 2024 Goal: Every person deserves the opportunity for a full, healthy life. As champions for health equity, by 2024, the American Heart Association will advance cardiovascular health for all, including identifying and removing barriers to health care access and quality.
At American Heart Association | American Stroke Association, diversity, inclusion, and equal opportunity applies to both our workforce and the communities we serve as it relates to heart health and stroke prevention.
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EOE/Protected Veterans/Persons with Disabilities
Posted Date 2 months ago (10/18/2022 11:13 AM)
Requisition ID 2022-8519
Job Category Meetings & Memberships
Additional Locations Diversity Distribution US - Top 47
Position Type Full Time
Location: CA-San Jose