Job Information
American Heart Association Salesforce Reporting Specialist in Richmond, Virginia
Overview
Since our founding in 1924, we've cut cardiovascular disease deaths in half, but there is still so much more to do. To overcome today’s biggest health challenges and accelerate this progress, we need passionate individuals like you. Join our movement, be part of the progress, and help ensure a healthier future for all. You matter, and so does the impact you can make with us.
The American Heart Association has an excellent opportunity for a Salesforce Reporting Specialist for our Center of Development Operations. This position will work a hybrid schedule (2 to 3 days a week in a local market office) and is flexible in its location .
The Expected pay range will be $55,000 - $60,000. Pay is commensurate with experience; geographic differentials to the pay range may apply. The American Heart Association reserves the right to pay more or less than the posted range.
The Association offers many resources to help you maintain work-life harmonization through your changing needs and life situations. To help you be successful, you will have access to Heart U, our award-winning corporate university, as well as additional training and support, locally.
#TheAHALife is more than a company culture; it is our way of life. It embodies our commitment to work-life harmonization and is guided by our core values where our employees can thrive both personally and professionally. Discover why you will Be Seen. Be Heard. Be Valued at the American Heart Association by following us on LinkedIn, Instagram, Facebook, X (formerly Twitter), and at heart.jobs.
Responsibilities
The Salesforce Reporting Specialist is responsible for designing, building, and maintaining user-facing dashboards and reports within Salesforce to support data-driven decision-making. This role works closely with internal teams to translate business needs into actionable visualizations, ensuring accuracy and usability of key performance data. Over time, this role will also support cross-departmental reporting to provide senior leadership with insights that reflect broader fundraising performance across the organization.
Design, build, and maintain Salesforce dashboards and reports using the native report builder and filtering tools.
Ensure data accuracy and integrity in dashboards by validating field-level information and understanding object relationships.
Collaborate with internal stakeholders to understand business needs and deliver custom reporting solutions aligned to organizational priorities.
Contribute to the ongoing development of a unified reporting framework capable of providing cross-departmental insights and performance metrics to senior leadership. Includes documenting report definitions and preparing for future data integrations across teams.
Qualifications
High School Diploma or equivalent
Five (5) years of relevant work experience (a bachelor's degree in a related field may substitute for up to 3 years of experience)
Two (2) years of the following experience:
Experience building dashboards and reports in Salesforce or an equivalent CRM
Strong understanding of CRM data models and object relationships
Ability to translate business needs into visual data
Effective written and verbal communication skills
Attention to detail and ability to work independently
Preferred:
Bachelor's Degree in Data analytics, business administration, marketing, or a related field
Experience with Salesforce Lightning dashboards
Familiarity with Tableau, Power BI, or similar visualization tools
Experience in a nonprofit or fundraising environment
Salesforce Administrator Certification
Compensation & Benefits
The Expected pay range will be $55,000 - $60,000. Pay is commensurate with experience; geographic differentials to the pay range may apply. The American Heart Association reserves the right to pay more or less than the posted range.
The American Heart Association invests in its people. Here are the main components of our total rewards package. Visit Rewards & Benefits to see more details.
Compensation – Our goal is to ensure you have a competitive base salary. That’s why we regularly review the market value of jobs and make adjustments, as needed.
Performance and Recognition – You are rewarded for achieving success by merit increases and incentive programs; eligibility for an incentive program is based on the type of position.
Benefits – We offer a wide array of benefits including medical, dental, vision, disability, and life insurance, along with a robust retirement program that includes an employer match and automatic contribution. As a mark of our commitment to employee well-being, we also offer an employee assistance program, employee wellness program and telemedicine, and medical consultation.
Professional Development – You can join one of our many Employee Resource Groups (ERG) or be a mentor/mentee in our professional mentoring program. HeartU is the Association’s national online university, with more than 100,000 resources designed to meet your needs and busy schedule.
Work-Life Harmonization – The Association offers Paid Time Off (PTO) at a minimum of 16 days per year for new employees. The number of days will increase based on seniority level. You will also have a total of 12 paid holidays off each year, which includes several days off at the end of the year.
Tuition Assistance - We support the career development of all employees. This program provides financial assistance to employees who wish to further their education and career in relation to their current duties and responsibilities, or for potential future positions in the organization.
The American Heart Association’s 2028 Goal: Building on over 100 years of trusted leadership in cardiovascular and brain health, by 2028 the AHA will drive breakthroughs and implement proven solutions in science, policy, and care for healthier people and communities. The greatest discoveries in health must reach everyone where they are.
At American Heart Association | American Stroke Association, our mission is to be a relentless force for a world of longer, healthier lives, regardless of race, ethnicity, gender, gender identity, religion, age, language, sexual orientation, national origin and physical or cognitive abilities.
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In accordance with local and state laws where applicable, qualified applicants with arrest or conviction records will be considered for employment.
EOE/Protected Veterans/Persons with Disabilities
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Default: Location : Location US-TX-Dallas
Posted Date 15 hours ago (5/16/2025 6:18 PM)
Requisition ID 2025-15869
Job Category Field Campaigns
Additional Locations US-TX-Houston | US-TX-Austin | US-LA-New Orleans | US-WA-Seattle | US-AZ-Tempe | US-UT-Salt Lake City | US-PA-Philadelphia | US-VA-Richmond | US-OH-Cincinnati | US-KY-Louisville | ...
Position Type Full Time